The Hospitality Industry is a mammoth of industry and one of the fastest-growing one. In this post, we have listed Hospitality career paths and types of jobs in the hospitality industry.
So, if you want to know all about hospitality management career, stay with us right here.
We have tried to cover most of the hospitality industry jobs and have ensured that there are enough resources and further reading for those who want to investigate the topic further. Discussing Hospitality careers is no easy task because of the expanse of the hospitality industry. We have made this post cover only the key points while discussing hospitality career paths.
To make the post more interesting, we have included several interesting facts and tips about the career paths in the hospitality industry.
So, let’s get started.
Table of Contents
There are multiple Sectors within the Hospitality industry. The major ones are:
- Food & Beverage
- Travel and Tourism
And then there are various sub-sectors.
So, in a nutshell, whether you are a hotelier, a Chef, a doctor, Information Technology specialist, Engineer, Technician, Gardener, Accountant or something else, we have got you covered here.
If you are interested to know the salaries of these jobs, please also make way to our article that lists a few of the resources and salaries within the hotel industry. Although, the post takes examples of hotel management salary it is quite convenient to relate to other hospitality jobs.
Let’s get on with the topic in hand now.
Types of Jobs in the Hospitality Industry
As already mentioned there are various types of career that you can pursue within the hospitality industry.
Did you know that the hospitality industry even has jobs like a Bedtime Storyteller and Dog surfing instructor? Amazing isn’t it? There are several other extremely unusual jobs in the hospitality industry.
There are a lot of creative hospitality jobs like E-Commerce Managers, Creative Directors etc that are listed in this article.
In this section, we will cover the various types of jobs in the hospitality industry and in the next section, we will discuss career pathways to get to the top within the hospitality industry.
Let’s get going then with various types of jobs in the hospitality industry. We have listed in another article some of the best paying hospitality jobs. This article covers a lot more about types of hospitality jobs.
Top Management Jobs in the Hospitality Industry
These are the jobs that pay the most and are the most difficult to get to. You would at least need to have a decade of experience to reach this level.
According to an article at Chron, Top Executive earned a median of over $100,000 per year in 2016. 25% of them earned in excess of $160,000.
A few of the top executive jobs in the hospitality industry are:
- Chief Executive Officer
- Vice President of Human Resources
- Vice President – Corporate Communications
- Vice President – Marketing
- Cluster Director Food & Beverage
- Cluster Director Finance
- Corporate Executive Chef
- Hotel General Manager / Hotel Manager
and so on.
Some of these are the Highest Paid Hospitality Jobs in the world.
2. Food & Beverage Service Jobs
Food & Beverage sector of the hospitality industry has a huge number of job roles. Some of the typical roles in the hotels, restaurants, Cruises and Entertainment sector include:
- Food & Beverage Director
- Food & Beverage Manager
- Assistant Food & Beverage Manager
- Outlet Manager
- Restaurant Manager
- Bar Manager
- Banquet Manager
- Food & Beverage Executive
- Food & Beverage Supervisor
- Guest Service Associate / Waiter
- Banquet Associates
- Bus person
Do you think we named a bit too many here? We actually missed a few. A typical full-scale restaurant within a hotel industry would have a rather complicated organisational chart. Have a look at the chart by Slideshare for better clarity.
The chart is different for Cruise, Aviation sector and Entertainment industry but we have pretty much covered all major types of Food & Beverage jobs here.
There are multiple career options in hotel management in the foodservice industry. If you are looking to build a hospitality career in the foodservice industry, then brace yourself of some stiff competition.
3. Food & Beverage Production (Kitchen) Jobs – Creative Hospitality Careers
The kitchen is the mainstay of all hospitality organisations.
We love various top cuisines in the world and Chefs make sure that our stay is memorable when we travel.
Travel would not be as much fun without the variety of food that is on offer to satisfy our taste buds.
Won’t you agree?
This field is certainly one of the most popular career paths in the hospitality industry.
There are a lot of top culinary schools in the world to ensure a regular supply of high-quality chefs. And, we can’t thanks them more. Here are a few of the types of hospitality career titles you can expect to have in the Food & Beverage Production department.
- Executive Chef
- Chef de Cuisine
- Head Baker
- Executive Sous Chef
- Chief Steward
- Banquet Chef
- Pastry Chef
- Sous Chefs
- Butchery Chef
- Chef de Partie (CDP) for multiple cuisines
- Demi Chef de Partie (DCDP) for multiple cuisines
- Kitchen Stewarding Supervisor
- Commis Chef
- Kitchen Stewards
and so on.
The hierarchy of the Production department at a full-service hotel can be quite complicated.
Below is a typical kitchen hierarchy of small hotel.
Image Courtesy- Setup myHotel
If you are thinking whether this hospitality career option is good for you then you must have a look at our article on the top celebrity chefs. These chefs have earned name, fame and money and inspire a lot of youngsters to take up the top hospitality jobs in the food and beverage production department.
4. Front Office / Reservation Department Jobs
If you want to explore hotel career options then Front Office can be a tempting option. They set the tone of service for the hospitality organisation. So, you need to have the best placed in these departments as they have a direct impact on maximum customer touch points in the hospitality industry.
Few of the crucial types of Front Office and Reservation jobs include.
- Room Divisions Director
- Front Office Manager
- Reservation Manager
- Duty Manager
- Guest Relations Manager
- Night Manager
- Front Office Supervisor/Executive
- Guest Relations Executive
- Reservation Supervisor
- Bell Captain
- Front Desk Agent
- Bell Boy
- Telephone Operator
- Travel Desk Coordinator
and so on. We have of course missed a few but the above the major ones.
5. Housekeeping Jobs
The housekeeping department is said to be the biggest department in the Hotel industry and facility services. No discussion of hospitality career paths is complete without the mention of the housekeeping department.
They ensure the cleanliness and beauty of the premises, rooms and common areas.
Most typical roles include.
- Director of Housekeeping
- Executive Housekeeper
- Deputy Housekeeper
- Housekeeping Manager
- Laundry Manager
- Housekeeping Executive
- Floor Supervisor
- Desk Coordinator
- Laundry Valent
- Linen Attendant
- Room Attendant
- Public Area Attendant
and so on.
Large hotels will have further subcategorisation of a lot of these roles while the smaller ones will find a lot of these job roles overlapping.
6. Human Resources and Training Jobs in the Hospitality Industry
Managing such a diverse workforce is one of the biggest challenges in the hotel industry.
It is this department of the hospitality industry that is responsible to learn the art of hiring and retaining the best hospitality talent.
Let’s list a few of the key people here.
- Director of Human Resources
- Human Resource Manager
- Training Manager
- Human Resource Supervisor
- Executive Secretary
- Human Resource Agent
- Training Executive
There are a lot of other categories within the Hospitality industry which are mentioned below. We will keep on expanding each of the below job roles in the future updates.
7. Sales & Marketing Jobs in the Hospitality Industry
Now it’s time for an astonishing fact about the hotel industry.
There are over 15.5 million hotel rooms in the world and growing. Think of the opportunities for Sales Professionals. And, we have only discussed the hotel industry here. The Travel sector is huge as well along with Cruises and the entertainment industry.
Yes, the opportunities are limitless.
If you are a sales professional searching for a career path in the hospitality industry, you would probably be at one of these job posts.
- Director of Public Relations and Advertising
- Marketing Communications Director / Manager
- Sales Director
- Sales Manager (Room Sales / MICE / Corporate)
- Banqueting Sales Manager
- Assistant Sales Manager / Sales Executive
- Public Relations Executive
- Sales Coordinator (Room Sales / Banquet and Conventions)
- Travel Sales Coordinator
and so on.
8. Engineering Jobs
No this is not a mistake. Engineers are required in big numbers in the hospitality industry. Think of the infrastructure costs in the hotel industry and the food and beverage sector.
Can you imagine the Aviation industry without Aircraft Maintenance Engineers?
Cruise lines need so much of maintenance work. There is also a huge requirement of civil work in the hospitality industry. So, the jobs vary from top executive jobs to the basic repair and maintenance jobs.
Types of engineering jobs in the hospitality industry are:
- Project Manager (Construction)
- Chief Engineer
- Assistant Chief Engineer
- Executive Engineer
- Aircraft Maintenance Engineer
- Maintenance Manager
- Maintenance Associate
- Laundry Technician
- Electrical Engineering Supervisor
- Boiler Technician
- AC Technician
and so on.
9. Information Technology Jobs in the Hospitality Industry
There used to be a time when Information Technology jobs were almost non-existent. However, with the increasing importance of IT in the hospitality industry, more and more career paths in the hospitality industry are directed to information technology.
E-commerce manager, IT Manager, IT support Executive and various other jobs are readily available in the hospitality industry now.
So, if you are in software development or data analytics, it’s a great time to get into the hospitality industry to keep ahead of the competition.
The salaries are extremely competitive and career advancement options aplenty.
10. Cruise Line Jobs – One of the est Paid Hospitality Career Paths
Cruise Ships have a somewhat different hierarchy.
The below image by Saverocity gives us a bird’s eye view of the typical types of jobs in Cruise lines.
Listed below are some of the types of jobs on Cruise lines.
- Captain and Assistant Captain
- Navigation crew
- Jobs in the Engine department
- Entertainment Jobs (Casino and Gaming)
- Engineering and maintenance jobs
- Hospitality and service jobs (refer to Food and Beverage Service and Kitchen Category in this article)
- Deck jobs
- Spa and recreation jobs
- Office and administrative jobs
- Medical jobs
- Offshore location jobs including sales, customer assistance, Information technology (IT) Jobs, Accounts and others
11. Career Options in the Aviation sector
The best thing about the hospitality industry is that it has various sub-sectors which can easily qualify as a separate industry. Same is the case with the Aviation industry.
It is a part of the Hospitality and Travel industry and a lot of career paths in the aviation sector provides to open access to the other sectors of the hospitality industry.
Like Cabin Crew members easily get into the Hotel industry and vice versa.
Same is the case with the kitchen staff. Aviation industry jobs also provide great perks and thus hospitality career paths that take you to aviation jobs are extremely well paid.
If you want to know about Salaries and details of various job roles in the Aviation industry like Pilot, Air Traffic Control, Cabin Crew chefs etc. you can check the same in the blog of Aviation job search- complete aviation job guide.
12. Jobs in the Travel Sector
13. Casino Jobs
14. Career Options in the Entertainment Sector
15. Types of Career in the Event Management
16. Other types of Hospitality Jobs
Most Creative Hotel Jobs
The hospitality industry is going to be the biggest job creator in the coming years. The expanding hotel industry is creating a lot of jobs. In this section, we have covered a few of the most creative hotel industry jobs.
Additionally, most creative hospitality jobs have a high potential for rapid horizontal movement, which allows you to make your way up the ladder very quickly.
1. Chefs – Of-course!!
How often are you amazed by the presentation and taste of food at a restaurant or when you are served in the room?
We want a great presentation and an exceptional taste from our food during travel and the Chefs amaze us with their creativity. Don’t they?
Every hotel needs a creative Chef and cooking is an art. Chefs require creativity and innovation to be successful; they are some of the most creative professionals. Some of the Chefs have even achieved a celebrity status due to the mastery in the creative art of cooking.
Chefs are not just craftsmen and business people; they are curators of dishes and menus that stimulate and excite patrons.
Image Courtesy- Pinterest
They are expected to come up with innovative plating techniques; new ways to manipulate ingredients and interact with new technological advancements which can allow them to maintain cutting edge designs.
2. Banquet Managers- Here’s the why?
Been to theme parties, shows and events at Hotels and Convention centre? You would know the importance of a creative Banquet Manager then.
It is definitely one of the most creative Hotel industry jobs.
Banquet managers are also commonly known as event service managers.
They are tasked with the duty of providing an authentic and meaningful experience to all the guests at the Banquet.
An event services manager effectively and proactively monitors the operations and duties of the event department.
This includes providing support and guidance to the events team, the catering team, and the design team.
So, to be a successful event manager you need to master the art of creativity in terms of presentation, setup, design, food, welcome etc. You would need every bit of your creative juices for the events.
3. Creative Directors
Now, the job role says everything about the creativity involved in performing this role in the Hotel industry.
Creative directors are in charge of any creative development that occurs across marketing channels.
A creative director ensures the highest level of consistency when telling the brand narrative across various channels such as on social media.
Most creative directors do not necessarily need training in the hospitality sector; however, they must have the uncanny ability to grasp the essence of a hotel’s brand.
4. E-commerce Manager
IT jobs are getting more creative and with technology stealing the show, why should Hotel industry fall behind in the race?
E-Commerce Manager is another creative job in the Hotel industry.
An E-commerce manager needs to be super creative in terms of creating a competitive advantage n the online selling space for the hotel.
The online space is already stacked and the IT wizards need to step up to the challenge to create brand awareness, ensure of ease of online sales and a lot more.
A lot of other IT jobs in the hotel industry have to be equally creative.
5. Online Content Developer
IT has affected the hotel industry in various ways from mobile check-ins to online advertisements and marketing.
Linked to IT in hotels is the use of social media and various online platforms such as blogs to attract customers and to enhance the customer experience.
For hotels to launch successful social media campaigns and posts, they need a professional content developer, who is charged with the duty of curating online content, which can attract customers and give them necessary information that they may need.
This is also one of the best Freelance Jobs online and thus the flexibility offered by this role makes it one of the best IT jobs in the Hotel industry.
6. System Analyst
Every hotel that has a functional computer network needs a system analyst who can handle all the staff questions about computer applications and IT assets as well as troubleshoot any computer problems.
From server related to queries to the intranet, a system administrator needs to be an expert at his/her job.
System Analyst is going to see good growth in terms of demand. An article on What do System Analysts do explains more about this job category and its bright future.
A system analyst is also charged with the duty of determining the source of computer problems and advising staff on any appropriate action which might need to be taken.
Most successful system analysts in the hospitality sector must have a qualification in IT or computer science on top of relevant experience.
7. Graphic Designer
In the hotel industry, graphic designers are typically included as part of the creative and marketing team. However, this job needs a thorough knowledge of IT.
It is extremely well paid that makes it one of the best IT jobs in the hotel industry.
Graphic designers are hired to curate visual and sometimes written content which can advocate and brand the hotel to increase brand awareness.
Think of creative menus, promotional campaigns and cards. The Graphic designer has a key role in the marketing initiatives of the hotel.
Head graphic designers typically oversee the creative development and production of a hotel’s marketing material and promotional activities.
They also develop a comprehensive content strategy, which is aligned with the hotel’s demographics or target clientele.
8. IT manager – One of the best IT Jobs in the Hotel Industry
Since technology is advancing at a faster rate, the expectation of hiring managers in the hospitality sector has changed, which has forced more hotels to look for IT-savvy professionals and members of staff.
The Future of Hospitality Industry has Information technology written all over it that needs the support of IT wizards.
The IT manager is tasked with the role of directly taking care of, planning and controlling all the activities of the IT department.
They also manage the day to day operations and projects relating to IT.
Image Courtesy- Ring Central
As such, an IT manager must have the right hands-on knowledge and approach required to manage a subordinate team of IT professionals.
The IT manager also introduces new staff to the internal computer systems of the Hotel. The role is even more attractive with the cloud covering the IT ecosystem.
9. Sommelier – The Wine artist
This again is one of the most creative hotel industry jobs.
For those who love wines know about the importance of Sommeliers in the hotel.
There are hundreds of exquisite wines.
We have named a few of the Most Expensive Wines in another post.
All these wines go well with certain kind of food and even the convention pairing of Wine and Food and there is enough scope to display creativity in these pairing and serving of wine.
Image Courtesy- Winefolly
Our post on Wine Basics covers more on the wines and the pairings.
Getting back to this creative job role of Sommelier. Sommeliers are generally responsible for every aspect of wine services such as food and wine pairing in a hotel or restaurant.
Sommeliers are well trained and knowledgeable; however, they must also be able to creatively make pairings that can enhance a guest’s experience.
10. Concierge – They are of multiple types
There are a lot of things that put the role of Concierge on our list of most creative hotel industry jobs.
Concierges must come up with creative activities that can suit guests and cater to their thrills.
Concierge attends to the needs of the guests, which is essential for guest to have the best experience possible.
A person working in concierge must be highly resourceful, astute, creative, proactive and discreet to be successful.
These include the likes of Sleep Concierge and YouTube Concierge.
10 Most Unusual Hotel Jobs
The Travel & Hospitality Industry has all the jobs in the book to offer and also a few unusual jobs which can’t be found in books.
Let’s explore a few of these weird & unusual hospitality jobs in this post.
Most of the popular hotels in the world are a job-creating hub that you will find new positions invented to give guests unique services.
Most are created by hotels to provide surprising, intriguing, fascinating moments for their guests.
We are not discussing the well-known Chef jobs, restaurant jobs, Bar jobs, Housekeeping or Casino management jobs.
In this section, we will be looking at the 10 most unusual hospitality industry jobs in the world today. They include:
1. A Bed Warmer
As unusual as it sounds, this unusual hotel job is gaining so much ground around the world’s top hotels.
This type of service entails a worker of the hotel on the request of a hotel guest to help create a warm and cosy ambience in a hotel room.
We are not sure if Hotel guests would be happy to pay for this or not but as per reports, this unusual hospitality job is gaining some ground in other parts of the world as well.
Image Courtesy- Indian Express
The bed warmer moves into the guest’s bed & stay there for about 3 to 5 minutes (up to an hour) while moving around the sheets to embed an inviting, warming and sleepy clime in the guest’s bed.
2. A Bedtime Storyteller
Working as a bedtime storyteller in a hotel involves telling a bedtime story to hotel guests on their request.
Hotel guests no matter their age may need someone to read or tell a story to them, they can now get this rare hotel job by making a request for a bedtime storyteller.
The bedtime storyteller comes into the room of the guest, reads or tells a story until the guest sleeps.
Well, if you’re travelling with kids, you know what to check before you book a room.
3. A Dog Surfing Instructor
As weird as it sounds dogs do actually surf but not like humans.
Some top hotels have this one of the most unusual hospitality jobs to help create a lovely and playful environment for guest’s pets especially Dogs.
They can learn how to surf on shallow waters before progressing to the tides.
Image Courtesy- Dailymail
Under the tutelage of a trained dog surfer instructor, dogs can enjoy their very own surfing lesson.
Well, Pet lovers would love this.
Most Pet friendly hotels in the world have much more than this for the guests travelling with pets.
4. A Falconer
This unusual hotel job is found in hotels where bird pests are causing a nuisance to its environment.
The hotel that experiences this sort of situation then employs a falconer to train certain pest controlling birds such as a hawk, falcon, and owls to drive away environment disturbing pests.
This sort of hotel job is found mostly in southern California, USA.
5. Surf Concierge
At most hotels guests can learn how to swim or enhance their swimming skill on the guidance of a professional surfing concierge.
This is another unusual hospitality job that was first introduced by the Four Seasons Hotel.
They can learn this water skill at their own time scheduled with the concierge.
So, in case you love to surf, you don’t need to be a pro to explore the same during your travel to a beach.
Surf Concierge will take care of the same. Interesting, isn’t it?
6. An In-room Mixologist
This job position was created out of a hotel guest’s desire to have a mixed cocktail of their own choice in their hotel room.
The mixologist mixes unique drinks done up with certain ingredients for the guests to enjoy their privacy.
This is an unusual hotel job, but a much-needed one.
7. Fragrance Butler
If you think butler is all about taking charge of drinks and wines or taking charge of other employees, then you haven’t met a fragrance butler.
A hotel’s guest may have forgotten to come along with his/her cologne.
This is what most hotels exploit to create this job.
The fragrance butler will serve the guest with a range of body scents to choose from and make use of.
So, in case you missed to bring your expensive perfume on your Honeymoon, this unusual hospitality job is a delight for you.
The Fragrance Butler program is an innovation by the Rosewood Hotels & Resorts, claims HospitalityNet.
8. Soap Concierge
This again is a weird hotel job.
This set of hotel job allows their guests to choose from organic custom handmade soaps by the soap concierge incorporated with varying degrees of different scents.
A soap concierge can also help a guest make a handmade artisanal cleaning solution according to their choice.
Interesting is what can be said about this super unusual hospitality job.
9. Duck Master
It’s getting more and more interesting.
A duck master is charged with the responsibility of catering for the well-being of the ducks within the hotel.
This duck care treatment involves training, feeding, and protection.
10. Sunglass Repairer
Just as the name suggests, sunglass repairers or perhaps, sunglass doctors help hotel guests repair their damaged sunglass.
These include a sunglass that has a loose screw of a damaged lens.
Career Paths in the Hospitality Industry for the Top jobs
Career Path to a Hotel General Manager is depicted in the image below. You can expect to toil for a minimum of 10 years before you reach this stage.
Check our Listing of all hotel management courses if you would like to explore more about hospitality courses.
Image Courtesy- CareerCustodians
Career Path to become an Executive Chef would be similar to culinary expertise and experience becoming paramount.
A different and somewhat innovative Career Path has to be followed to become a Hospitality Consultant.
There are numerous jobs in the hospitality industry. It is difficult to cover them all in one single post.
We would try to cover maximum but we will still miss a few. That’s the expanse of the Hospitality and travel industry.
Hope you found the list interesting of the types of jobs and career paths in the hospitality industry.
We would be adding a lot more roles and details in future updates to make it a complete resource for hospitality job seekers.
So, please keep coming back. And, do not forget to check our other blog posts for anything and everything about the hospitality industry.