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  • Post last modified:December 23, 2020

In this post, we have highlighted the Pros & Cons of working in the hospitality industry.

If you are thinking about starting a career in the hospitality industry, congratulations! There are many advantages of working in the hospitality industry, which covers restaurants, hotels, travel, airlines, cruises and related companies.

The perks of the job are more colourful than in most other careers, which is why many individuals opt for hospitality careers.

A job in the hotel industry allows a great deal of freedom and mobility, as well as the rare opportunity to meet, service, and interact with people from all walks and corners of life.

A lot believe hospitality jobs are great. A lot hate it. Few love the diversity while few hate the work routine. For some it’s fashionable and for some it is monotonous. In this post, we will try and provide answers to the following questions.

1. Why work in the hospitality industry?

2. Why hospitality jobs are great and what are the benefits of hospitality jobs?

Advantages of Working in the Hospitality Industry- The Pros

Let’s begin with the advantages of working in the hospitality industry.

  • Flexible working options and travel opportunities

The hospitality sector hires thousands of people each year.

A job in the hospitality sector can be exciting and rewarding particularly if you have a passion for it.

If you are one of those who has a question in their mind of why to work in the hospitality industry, we try and provide some simple arguments.

Some of the best Hospitality Management Schools and Top Culinary Schools are busy creating the leaders and top chefs of the industry.

So many individuals want to work in the industry because of the job security and the wealth of opportunities that are present.

Although a career in this field can be challenging, it can also be extremely fulfilling.

Here are 7 top reasons to work in the hotel industry or in any of the other sectors of the hospitality industry.

  1. You get a chance to make people happy
  2. Opportunities for Travel
  3. Diverse Jobs
  4.  It is continually developing
  5.  It is not 9-5
  6.  Numerous perks
  7.  It is Vibrant, evolving and teamwork

We see a lot of hospitality professionals switching roles to save them from monotonous work.

Moving from Hotels to Cruises; from Tourism to Entertainment; From Aviation to Events and a lot more.

The options are limitless. So, there is little chance to get stuck in the hospitality industry.

In the hospitality industry sectors like Hotels, Restaurants, Entertainment and Facility Management it is pretty common to have flexible working hours.

Flexibility is the key to a successful hospitality career. Plus, creativity and attention to details can make you a star in a real quick time.

Thus, if you are someone who loves creativity and flexibility then now you know why you must work in the hospitality industry.

  • It provides A wealth of Opportunities

The hospitality industry is anything but dull.

The hospitality industry offers the perfect opportunity to meet interesting individuals from all over the world including world leaders, celebrities, politicians, as well as actors.

As per the report of STR global, there are close to 20 Million rooms in the world.

Numerous food outlets, travel and tourism firms, Cruise, aviation and lots more. The options are limitless when we speak about career options in the hospitality industry.

But the real perk is that the industry is dominated by large chains giving the employees a chance to relocate and work at various locations.

If you are a deserving candidate, you will never fall short of options to travel the world and work at various locations within your organisation or by changing your organisation.

Yes, Hospitality and Travel industry has been one of the fastest-growing and stable industries over centuries.

According to the World Travel and Tourism Council:

  • The Hospitality and Travel Industry employs more people than automotive, mining, financial services and manufacturing combined.
  • 1 out of 10 jobs currently are provided through travel and tourism.
  • 1 out of 5 new jobs is being created by the hospitality and tourism industry.
  • Travel and tourism industry contributes 10.6% of the Global Gross Domestic Product
  • The growth rate of the hospitality and tourism industry is over 150% of the global average

Hospitality professionals find multiple reasons to smile even amidst their busy schedule.

  • A career in hospitality comes with Stability and Growth

The hospitality sector has remained relatively stable despite the tough economic times.

Although the travel and hospitality sector took some hits, the industry survived and is once more vibrant and flourishing.

Over the next decade, the hospitality industry is set to become the largest global employer.

Various Sectors of the Hospitality Industry are set to engulf a lot of smaller industries.

  • The hospitality industry has almost all job positions in the book.
  • Working in hospitality provides professionals with ample opportunities to grow within the industry.
  • There are various opportunities for international experience as well.
  • After a few years of experience, the job opportunities get limitless.

A lot of top countries for hospitality jobs like Australia, Canada, New Zealand etc. ensure that they come up with employee settlement plans for overseas employees.

Work permits, training visas and more make sure that these hospitality jobs are attractive and stable for professionals.

  • Tips and bonuses on top of regular salary

People that work in hotels and hospitality enjoy some of the best tips and bonuses.

Some tips can go as high as twenty per cent or even higher when excellent service is provided.

A lot of you have to pay a hefty service charge when you stay at a luxury hotel, resort etc. or when you travel on a Cruise.

This gets distributed among the staff members for providing service to the tourists and business travellers.

There are a lot of other perquisites on top of tips and bonuses making the icing on the salary cake sweeter and thicker.

  • You will find a lot of Creative posts

Musicians and artists are not the only ones who enjoy fulfilling and creative careers.

The industry offers some interesting challenges that may require one to use their critical and creative thinking.

One of our other extremely popular articles lists some of the most Creative Jobs of the Hotel Industry.

These creative jobs may come from many sectors like:

  • Food and Beverage
  • Chefs
  • Wine Sommeliers
  • Information Technology
  • Sales and Marketing

and more.

Do you need any other proof in support of our assertion that the Hospitality and Travel sector is one of the safest industries to work in?

Disadvantages of Working in the Hospitality Industry – The Cons

Although there are obvious advantages, there are also some disadvantages of working in the hotel industry that certainly should not discourage anyone from joining the sector.

Our other post discovers some of the Best Paid Hospitality Industry Jobs to keep you engaged with job categories that are making working in this industry all the more worthwhile.

Let’s now turn the tide and look at the disadvantages of working in the hotel industry or the hospitality industry:

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  • Long working hours

Although extremely rewarding, the hotel industry is characterised by early starts and late finishes.

Most hospitality businesses operate around the clock and you may be expected to work varying shifts and extended hours.

  • It can be tough to adjust for everyone

Getting into the industry can be easy; some businesses do not even require staff members to have a background in hospitality.

However, it can also be just as difficult to break through to the top.

It requires dedication and years of service to get to the best paying positions.

  • High standards and tight deadlines

The hospitality sector is all about doing everything possible to make sure that the customer is satisfied.

The clients can be demanding and so can the management.

If you do not know how to deal with pressure well, the expectations and the extremely high standards that are expected may overwhelm you.

  • Cultural issues within teams

At times a multicultural team can lead to management issues and tussles within the team.

This can be difficult to handle at times.

  • Hierarchy and politics within the hospitality organisation

This is another issue as the hospitality industry is still hierarchial. This can even lead to politics. In the era of startups and technological innovations, it’s time hierarchical shackles are broken even in the hospitality industry.

  • Tight Salaries and slow increments

We hear a lot of complains that hospitality professionals especially those in the hotel industry and food service industry are not paid uniformly. Also, the average salary is lower than the average of other top industries.

This can’t be completely verified but this seems to be a fact especially in the developing nations. This must change as it can be a serious disadvantage of working in the hospitality industry in the coming years.

Let’s not dwell on the disadvantages of working in the hospitality industry further.

Let’s leave the complaining bit and discuss why working in the hospitality industry can be a great thing for your career.


Here you go. Few of the pros & cons of working in the Hospitality Industry.

In this article, we have taken multiple routes to understand all about working in the Hospitality Industry.

To help you understand, here we presented some pros & cons of working in the hospitality industry.

A lot compare hospitality jobs with the army; you hate it but still like to be here. Whatever may be the reason, hospitality jobs are in high demand and the demand is increasing day by day.

The hospitality industry has a history that spans millions of years. Even in ancient times, there were inns and private residences available to the public. The industry has grown by leaps and bounds since then and it shows no signs of slowing down.

There are numerous departments in hospitality and each is important. Apart from customer service, there are also economics, sales and marketing, engineering and other broad positions.

The hotel industry is ideal for those that desire a flexible schedule.

If you do not like routine and the monotony of everyday life, then a career in the hotel industry would be suitable.

If you are just starting out in your career, the diversity of jobs available in hospitality can allow you to experiment until you find a career that suits you best.

This characteristic is unheard of in many other professions.

Hotel management is indeed a great career option and we have listed a few of the reasons that make hospitality jobs awesome.


SOEG Career & Learning portal aims to understand the pain points of professionals looking for career growth and then makes every effort to provide innovative solutions.