The hospitality industry is one of the fastest-growing industries of today. Here, in this post, I have covered a few of the best hospitality companies to work for.
The COVID-19 pandemic has deeply hurt the hospitality and travel sector. 2020 and 2021 were lost in a jiffy and so were numerous jobs. Hospitality Careers took a setback and things still look gloomy for hotel industry professionals.
However, 2023 is seeing the back of COVID-led recession and the hotel industry is showing good signs of recovery.
The overall impact of Hospitality and tourism on the global economy is in Trillions of Dollars. We have covered the statistics and analysis in detail in our earlier posts on Hotel Industry Analysis and statistics.
As such, the hospitality sector is ripe with opportunities for anyone who is looking for a lucrative industry to thrive in.
So, let’s take a look at which hospitality companies can be considered great to work for in 2023.
Hilton Worldwide
Hilton has been ranked 2nd in 2023 among the best companies to work for.
Every year, the international consulting firm Great Place to Work alongside FORTUNE and Global Research compiles a list made up of results based on survey responses from employees in all industries and sectors.
While most of these lists compile the best companies in the USA, most of these are global firms that are ranked on almost equal footing in most countries around the globe.
Hilton has been ranked second among the best places to work in 2022 by Fortune.
It was also the highest-ranked hospitality company in Great Places to Work in 2022.
In 2020 Fortune had ranked Hilton as the Best Company. Yes, that’s an improvement of 32 positions from 2018. And the ranking is not for the Hospitality industry alone.
Some of the best-reviewed hotels in the world fall under the Hilton umbrella.
The hotel chain is well known for its high compensation packages and world-class training programs. Hilton gives employees access to development programs such as the Hilton Worldwide University and other resources that advance their careers.
Hilton Hotel is well known for its company’s team of experts that provide both learning and development programs such as access to Hilton Worldwide University. This online resource centre provides e-learning opportunities such as eBooks and learning resources.
At Hilton, employees also enjoy the perks of employment.
For instance, all employees who are new parents receive two paid weeks off, as well as 8 weeks for new mothers, while adoptive parents enjoy reimbursement of close to $10,000.
Some of the names under this impressive umbrella include Hilton, Waldorf Astoria, Conrad, DoubleTree, Curio Collection, Tru by Hilton and the list goes on.
These brands range from super luxury to limited and select service hotels. Few of the best-renowned hotel companies to work for in the world come under the Hilton Worldwide umbrella.
It is one of the Largest Hotel chains in the world.
Waldorf Astoria, Curio Collection, Conrad etc. are considered the best places to work in the hospitality industry.
Kimpton Hotels & Restaurants
Kimpton Hotels & Restaurants is listed as one of the best Hospitality companies to work for according to the survey conducted and released by Fortune. It has been ranked 23rd by Fortune in 2023.
For a business in the hospitality industry to claim that it has a great workplace culture, it must exhibit qualities such as equal and fair compensation, fairness, trust between employees and managers, innovation, and camaraderie just to mention a few traits.
It was ranked 44th in the 2022 edition of Fortune. In the 2020 edition, this restaurant chain was ranked 10th overall and 2nd among the top hospitality companies to work for in the world. That speaks volumes of its quality as a hospitality employer. Isn’t it?
Aside from making sure that their guests are well taken care of, the employees also enjoy a number of perks.
For instance, some of the perks enjoyed by employees include onsite fitness centres, fully paid sabbaticals, reimbursement for college tuition and telecommuting.
Kimpton Hotels & Restaurants is well known in the boutique hospitality sector and it goes the extra mile to make sure that there is teamwork and collaboration between superiors and subordinates at all levels of operation.
The hospitality industry is a labour-intensive industry and this hotel chain knows exactly what it takes to take care of its employees.
Employees also enjoy several perks such as fully paid sabbaticals and reimbursement for college tuition and telecommuting.
The hotel and restaurant chain features in the top 50 of Fortune’s Top 100 employer list of 2023.
Check out the screengrab below for some of the hospitality employers that grace the elite list of top employers across the globe.
Hyatt
Hyatt has been ranked as 76th employer by Fortune’s list in 2023 and was among the top 5 hospitality employers to work for in 2022.
In 2020 it gained 4 positions by moving up to 28th as one of the best hospitality employers globally.
Hyatt has also been a regular member of the elite Best Hospitality Employer Club. Like all its hotel guests, Hyatt treats all its employees as well in a special way.
According to Great Place to Work, Employees at Hyatt believe that the attitude and cooperation in the work culture make Hyatt a special place to work.
Relaxed work week, training scheme, incentives, paid holidays, employee referrals etc. are a few of the many other things that make Hyatt truly a great hospitality company to work at.
Not only does Hyatt deliver exclusive brand experiences, but it is also known for the relationships that are built with the guests and the employees.
The Hyatt culture reflects an environment that allows employees to be themselves.
Some of the benefits include 12 free nights each year for employees at any Hyatt location.
The company also has several business resource groups that give mentorship and allow employees to network.
Marriott
As an international brand, Marriot provides numerous opportunities for employees and associates to succeed.
It has been ranked 10th in 2023 by Fortune, up from 23rd in 2022.
The Fortune List ranked it 38th in 2020 across all employers and 32nd in the world in 2019 among top companies. Marriott International was 35th on the list in 2018.
So that’s some consistency for sure. Among hospitality employers in the world, it’s in the top 10 and for the hotel sector, it undoubtedly is one of the finest employers.
The hotel which already was one of the top 10 hotel chains has grown bigger after the acquisition of Starwood Hotels.
Some of the benefits enjoyed by Marriott employees include benefits from the TakeCare foundation that help when an employee has an illness or injury or when they have a baby.
Four Seasons Hotels & Resorts
This chain has been one of the most consistent members of almost all Global top employer lists. It has appeared consistently on the FORTUNE list for over 20 years.
However, it doesn’t appear in the coveted list in 2022 and 2023. We might call it the COVID-19 pandemic effect.
In the year 2019, this grand hotel chain ranks 82nd among all top companies in the world.
In the list of 2018, the hotel chain just made the cut by achieving the 99th rank. It stood in 100th position in 2020 among all employers across industries. For a niche hospitality employer, getting features in one of the top places to work for is an amazing feat.
The perquisites to work at Four Seasons Hotels are awesome. The hotel chain has some of the finest hotels in the world and it makes sure that it also retains the finest hoteliers and chefs.
It proactively takes measures to make sure that its employees are well taken care of so that the team feels like a small community or family.
There are a lot of things that make Four Seasons Hotels & Resorts one of the best hospitality employers to work for in 2023. Like employees enjoy benefits like complimentary room policies and this is not limited to senior ranks like a lot of other hotels around the globe.
There are a lot of other career progression-related and employee referral programs that make this hotel chain a special hospitality employer.
Aside from a large number of employees recruited, the Four Seasons Hotel chain proactively ensures that their employees are well taken care of; as such when describing the workplace culture, the term family gets thrown around. Some of the perks include complimentary room policies for all employees of the establishment.
Few Other notable hospitality employers
Fortune’s list also features The Cheesecake Factory of California in the list of top companies in 2023, 2022, 2021, 2020, 2019 and 2018.
The Breakers Palm Beach is a new entry to the list of amazing hospitality companies to work for.
According to the list of top 100 companies by Glassdoor as reported by Time Magazine, In-N-Out Burger chain from California was one of the best Hospitality Companies to work for in 2018 and 2019.
The fast-food chain has employed over 10,000 members in its well-knit community of employees.
There are other lists as well that you can explore apart from Fortune and Glassdoor that are already referred to in this post in earlier sections.
One of the lists of Great Places to Work has ranked the Accor group as the best place to work. Accor Group has been one of the best hospitality employers in the world for several years in almost every published list.
Airbnb and Walt Disney find a place in LinkedIn 50 unicorn best employer list of 2019. They would continue to be top hospitality employers to work for in 2023.
Odean Cinemas grace, the Top 25 Big companies listed by some of UK’s publications. That
OYO Rooms, the extremely popular hospitality startup in India, has been listed as one of the top 10 companies in India to work at by LinkedIn. OYO Rooms looks like a promising hospitality employer in 2023 as well.
To know about the comprehensive lists of Best Hospitality companies in the world please also read:
Top Hospitality Companies in the USA
All these hotels were very well part of Fortune’s Top 100 Hospitality companies to work for.
Conclusion
Hospitality companies are responsible for employing more than 8 million individuals in the U.S. alone. The hotel industry is a key sector of the Hospitality industry contributing to this employment.
Hope you liked the quick compilation of a few of the best hospitality companies to work for in 2023.
These hospitality firms have held on to their employer rankings over the years.
There are numerous other lists for individual countries that would have Hotel chains like ITC, Carlson etc. on their list as these are extremely reputed hospitality companies to work for.
It is expected that by 2025, 1 out of 10 people on Earth will be employed in the Hospitality and Travel sector.
Reputable hospitality companies ought to be hospitable not just to their guests but to their employees as well.
In addition to providing employment for scores and scores of people, it is also hospitable to guests who reside in their properties year in and year out.
Hotels are known for being hospitable to their guests but today, workplace culture has become just as instrumental to the success of any great hotel.
There are a lot of other hospitality companies apart from the big hotel chains that appear in the top companies list.
