The hospitality industry is one of the fastest-growing industries of today. Here, in this post, we take a quick look at a few of the best hospitality companies to work for.
COVID-19 pandemic has deeply hurt the hospitality and travel sector. 2020 was lost in a jiffy and so were numerous jobs. Careers took a setback and things still look gloomy for hotel industry professionals.
However, 2021 is seeing the back of COVID and the hotel industry is showing good signs of recovery.
Hospitality companies are responsible for employing more than 8 million individuals in the U.S alone. The hotel industry is a key sector of the Hospitality industry contributing to this employment.
The overall impact of Hospitality and tourism on the global economy is in Trillions of Dollars. We have covered the statistics and analysis in details in our earlier posts on Hotel Industry Analysis and statistics.
As such, the hospitality sector is ripe with opportunity for anyone that is looking for a lucrative industry to thrive in.
For a business in the hospitality industry to claim that it has great workplace culture, it must exhibit qualities such as equal and fair compensation, fairness, trust between employees and managers, innovation, and camaraderie just to mention a few traits.
So, let’s take a look at which hospitality companies can be considered great to work for in 2021.
Every year, the international consulting firm Great Place to Work alongside FORTUNE and Global Research compiles a list made up of results based on survey responses from employees in all the industries and sectors.
The employees rate their workplace culture based on given criteria to determine the best place to work.
While most of these lists compile the best companies in the USA, but most of these are global firms which are ranked on almost equal footings in most countries around the globe.
- Hilton Worldwide
In 2020 Fortune has ranked Hilton as the Best Company. Yes, that’s an improvement of 32 positions from 2018 last year. And the ranking is not for the Hospitality industry alone.
Some of the best-reviewed hotels in the world fall under the Hilton umbrella. Best Hotels of Hilton would simply amaze you in terms of class, comfort and quality. However, they are equally reputed as far as their workplace practices and employee care is concerned.
The hotel chain is well known for its high compensation packages and world-class training programs. Hilton gives employees access to development programs such as the Hilton Worldwide University and other resources that advance their careers.
Hilton hotel is well known for its company’s team of experts that provide both learning and development programs such as access to Hilton Worldwide University, an online resource centre that provides e-learning opportunities such as eBooks and learning resources.
At Hilton, employees also enjoy perks of employment.
For instance, all employees that are new parents receive two paid weeks off, as well as 8 weeks for new mothers, while adoptive parents enjoy reimbursement of close to $10,000.
Hilton Worldwide had secured 33rd rank in the list by Fortune and Great Place to Work in 2018.
Some of the names under this impressive umbrella include Hilton, Waldorf Astoria, Conrad, DoubleTree, Curio Collection, Tru by Hilton and the list goes on.
These brands range from the super luxury to the limited and select service hotels. Few of the best-renowned hotel companies to work for in the world come under the Hilton Worldwide umbrella.
It is one of the Largest Hotel Management companies in the world.
Waldorf Astoria, Curio Collection, Conrad etc. are considered the best places to work for in the hospitality industry.
- Kimpton Hotels & Restaurants
Kimpton Hotels & Restaurants is listed as one of the best Hospitality companies to work for according to the survey conducted and released by Fortune.
In the 2020 edition, this restaurant chain was ranked as 10th overall and 2nd among top hospitality companies to work for in the world. That speaks volume of its quality as an hospitality employer. Isn’t it?
Aside from making sure that their guests are well taken care of, the employees also enjoy a number of perks.
For instance, some of the perks enjoyed by employees include onsite fitness centres, fully paid sabbaticals, reimbursement for college tuition and telecommuting.
The Kimpton Hotels & Restaurants is well known in the boutique hospitality sector and it goes the extra mile to make sure that there is teamwork and collaboration between superiors and subordinates at all levels of operation.
The hospitality industry is a labour-intensive industry and this hotel chain knows exactly what it takes to take care of its employees.
Employees also enjoy several perks such as fully paid sabbaticals and reimbursement for college tuition and telecommuting.
The hotel chain features in the top 10 of Fortune’s Top 100 employer list of 2020. To be precise, the Hotel was ranked 6th on the top 100 list in 2018.
In 2019 it had improved its ranking by one position by moving to 5th most valued employer across all industries. It has lost some ground by moving to the 10th position though. Not a small feat nonetheless.
It is ranked as 32nd employer by Fortune’s list and is among the top 5 hospitality employers to work for in 2019. In 2020 it has gained 4 positions by moving up to 28th as one of the best hospitality employers globally.
Hyatt has also been a regular member of the elite Best Hospitality employer club. Like all it’s hotel guests, Hyatt treats all it’s employees as well in a special way.
In the Fortune’s list of Best companies in 2018, the Hospitality group proudly grabbed the 9th position.
According to Great Place to Work, Employees at Hyatt believe that the attitude and cooperation in the work culture make Hyatt a special place to work at.
Relaxed work week, training scheme, incentives, paid holidays, employee referrals etc. are few of the many other things that make Hyatt truly a great hospitality company to work at.
Not only does Hyatt deliver exclusive brand experiences, but it is also known for the relationships that are built with the guests and the employees.
The Hyatt culture reflects an environment that allows employees to be themselves.
Some of the benefits include 12 free nights each year for employees at any Hyatt location.
The company also has several business resource groups that give mentorship and allow employees to network.
As an international brand, Marriot provides numerous opportunities for employees and associates to succeed.
The Fortune list ranks it 38th in 2020 across all employers, 32nd in the world in 2019 among top companies. Marriott International was 35th on the list in 2018. So that’s some consistency for sure. Among hospitality employers in the world it’s in the top 10 and for the hotel sector it undoubtedly is one of the finest employers.
The hotel which already was one of the Largest hotel chains has grown bigger after the acquisition of Starwood Hotels.
Some of the benefits enjoyed by Marriott employees include benefits from the TakeCare foundation that helps when an employee has an illness, injury or when they have a baby.
- Four Seasons Hotels & Resorts
This chain has been one of the most consistent members of almost all Global top employer list. It has appeared consistently on the FORTUNE list for over 20 years.
In the year 2019, this grand hotel chain ranks 82nd among all top companies in the world. In the list of 2018, the hotel chain just made the cut by achieving 99th rank. It stands on 100th position in 2020 among all employers across industries. For a niche hospitality employer, getting features in one of the top places to work for is an amazing feat.
The perquisites to work at Four Seasons Hotels are awesome. The hotel chain has some of the finest hotels in the world and it makes sure that it also retains the finest hoteliers and chefs.
It proactively takes measures to make sure that its employees are well taken care of so that the team feels like a small community or family.
There are a lot of things that make Four Seasons Hotels & Resorts one of the best hospitality companies to work for in 2021. Like employees enjoy benefits like complimentary room policies and this is not limited to senior ranks like a lot of other hotels around the globe.
There are a lot of other career progression related and employee referral programs that make this hotel chain a special hospitality employer.
Aside from a large number of employees recruited, the Four Seasons Hotel chain proactively ensures that their employees are well taken care of; as such when describing the workplace culture, the term family gets thrown around.
Some of the perks include complimentary room policies for all employees of the establishment.
Other notable hospitality employers
According to the list of top 100 companies by Glassdoor as reported by Time Magazine, In-N-Out Burger chain from California was one of the best Hospitality Companies to work for in 2018.
The Fast-food chain has employed over 10000 members in its well-knit community of employees.
There are other lists as well which you can explore apart from Fortune and Glassdoor that are already referred to in this post in earlier sections.
One of the lists of Great Place to work has ranked the Accor group as the best place to work for. Accor group has always been one of the best hospitality employers in the world for several years in almost every list published.
Airbnb and Walt Disney find a place in LinkedIn 50 unicorn best employer list of 2019. They would continue to be top hospitality employers to work for in 2021.
Odean Cinemas grace, the Top 25 Big companies list by some of UKs publications. That
OYO Rooms, the extremely popular hospitality startup in India, has been listed as the top 10 companies in India to work at in 2018 by LinkedIn. OYO rooms looks a promising hospitality employer in 2021 as well.
A similar list of 2019 has also been published by LinkedIn now and is available on the worldwide web.
Fortune’s list also features The Cheesecake Factory of California in the list of top companies in 2020, 2019 and 2018.
To know about the comprehensive lists of Best Hospitality companies in the world please also read:
All these hotels were very well a part of Fortune’s Top 100 Hospitality companies to work for.
Hope you liked the quick compilation of a few of the best hospitality companies to work for in 2021.
These hospitality firms have held on to their employer rankings over the years.
There are numerous other lists for individual countries which would have Hotel chains like Accor, ITC, Carlson etc. on their list as these are extremely reputed hospitality companies to work for.
It is expected that by 2023, 1 out of 10 people on Earth would be employed to the Hospitality and Travel sector.
Reputable hospitality companies ought to be hospitable not just to their guests but to their employees as well.
In addition to providing employment for scores and scores of people, it is also hospitable to guests that reside in their properties year in and year out.
There are a lot of other hospitality companies apart from the big hotel chains which appear in top companies list.
Hotels are known for being hospitable to their guests but today, workplace culture has become just as instrumental to the success of any great hotel.