There are over 200 types of training courses in hospitality management and tourism which are quite popular. These are available online or part-time globally.
A lot of these training courses are provided free of cost by employers. So, please check with your HR department to take advantage of some free learning opportunities.
Also, you can check our Hospitality Courses Finder section for screening out the best training courses.
Some of the generic hospitality training courses cover a few of the below topics listed here.
If you are looking for short courses from the hospitality industry, please check out our post on the best hospitality short courses.
Introduction to hospitality management
In this course, the students are introduced to the meanings, motives, goals, objectives services as well as requirements of hospitality management.
The main goal of this hospitality training course is to hire and train new managers and teach them the basic responsibilities and duties of a manager. Most of the training courses covering this broad topic include short video lessons about hospitality management that are easy to convey and understand for newcomers and to be hospitality managers.
Guest Services in Tourism
Guest services in tourism offer training about how to be a good tour guide, how to manage the demands and needs of tourists, how to take good care of the tourist attractions and how to respond to their complaints in a decent manner.
This hospitality training course polishes your customer communication and customer care services. It prepares the learners to serve in any kind of situation anywhere in the world. This is also being taught online in the form of short video lessons.
There are various short hospitality courses that can be taken online in order to upgrade skills and to boost your hospitality career.
Health Services and Awareness Training
Ever since the Covid-19 Breakthrough, people are getting more exposed to diseases. Covid-19 has caused a great impact on tourism and hospitality Management throughout the world.
This is why it is very important to train the staff or learners about diseases such as Covid-19 and ways of prevention.
This type of hospitality training program offers tips about healthcare and helps hospitality team members become more aware and proactive on managing and averting any healthcare crisis.
Housekeeping inspection Training
The housekeeping services of any hotel are both the makers and the breakers. Every customer’s first impression of the hotel forms from the guest rooms. The housekeeping inspection team makes sure to take care of the cleanliness of the room.
Every guest has a right to expect the room to be fully organised and the housekeeping supervisor and staff must make sure to ready the same. These lessons are delivered in the form of micro-learning through this short training course that is easy and convenient to learn in one sit.
Guest experiences
The short Guest experiences training course deals with the professional customer service skills of a hospitality professional.
It prepares the manager to serve the best customer service experience to the guests. To welcome the guests with a good gesture, to provide continuous and consistent services, to handle and rectify their complaints effectively, to bear with patience with difficult customers, to take care of their basic needs, and to provide them with good customer care services. This eradicates the communication barriers between the staff and the customers from different parts of the world.
Destination management training
This again is one of the excellent hospitality training courses. Destination management training is taught to take good care of the destination or the tourist attractions.
Destinations are of different types such as a hill station, a lake bank, a riverside, an old but magnificent monument, or Manor that draws tourists’ attractions. The training builds the skills to control as well as to secure the real beauty of any destination.
Communication training
Communication is very important in the hospitality industry. You have to deal with multiple people in a single day belonging to different cultures, races, and nations. In order to serve them efficiently, you will need to learn effective communication skills.
Event management and event planning
An event is the most happening occasion for the audience if it is planned well and managed carefully. Event management and planning have great scope in the hospitality sector. This training course teaches how to manage and organise events in a professional way.
Business management training
This training session educates the learners about the basics to start and hold any business. This course is well-equipped with interesting techniques that can help the learners to start and run their hospitality businesses.
Conclusion
Training or education is the part of every human being’s life that begins from birth and continues till his last breath. To master anything, we need to get trained in it both verbally as well as practically. The same is the case with the diverse and versatile hospitality industry that requires professionals to get trained and upgraded periodically. Thus the need for hospitality training courses and thus there is an availability of a lot of hands-on training in the courses.
Hope this list would help you explore the best possible training courses for taking your hospitality career to the next level.
