When crafting a standout hospitality resume, using strong action words is key to grabbing the attention of recruiters. At SOEG Consulting, we have a wealth of hospitality career tips on our website, covering everything from resume mistakes to expert guidance on improving your application. But today, let’s focus on the power of action words tailored to different hospitality roles. These words not only highlight your skills but also bring your achievements to life.
Food & Beverage Service Professionals
Action words for F&B professionals should reflect customer service, efficiency, and teamwork. Words like “served,” “assisted,” “managed,” “recommended,” “ensured,” “facilitated,” and “coordinated” can effectively showcase your contributions.
Example: “Managed a team of 10 servers, ensuring timely and professional service during high-volume events, leading to a 20% increase in customer satisfaction scores.”
Kitchen Department Professionals
For kitchen roles, focus on precision, creativity, and efficiency. Use words like “prepared,” “executed,” “innovated,” “monitored,” “supervised,” “developed,” and “streamlined.”
Example: “Innovated new menu items that increased restaurant revenue by 15%, while maintaining high-quality standards and efficient kitchen operations.”
Housekeeping Professionals
Housekeeping roles demand attention to detail and consistency. Action words such as “cleaned,” “organised,” “maintained,” “sanitised,” “inspected,” “restocked,” and “reported” highlight these skills.
Example: “Inspected and maintained 50+ rooms daily to ensure adherence to cleanliness standards, contributing to a 4.8-star guest rating.”
Front Office Professionals
Front office roles focus on communication and guest relations. Action words like “welcomed,” “assisted,” “scheduled,” “handled,” “resolved,” “managed,” and “coordinated” are effective.
Example: “Handled guest check-ins and resolved queries efficiently, improving guest satisfaction scores by 25%.”
Human Resources Professionals
For HR roles, emphasise leadership and organisational skills. Words like “recruited,” “trained,” “developed,” “implemented,” “coordinated,” “advised,” and “evaluated” work well.
Example: “Recruited and trained 50+ new staff members, implementing onboarding processes that reduced turnover by 30%.”
Finance Professionals
Finance roles require analytical and detail-oriented skills. Use words like “analysed,” “audited,” “budgeted,” “forecasted,” “managed,” “reconciled,” and “reported.”
Example: “Analysed monthly financial reports, identifying cost-saving opportunities that improved profit margins by 10%.”
Engineering Professionals
Engineering in hospitality focuses on maintenance and safety. Action words include “maintained,” “repaired,” “installed,” “inspected,” “upgraded,” “troubleshot,” and “ensured.”
Example: “Maintained and repaired HVAC systems, ensuring optimal functionality and reducing energy costs by 15%.”
Sales and Marketing Professionals
Sales and marketing roles highlight creativity and results-driven efforts. Use words like “marketed,” “promoted,” “negotiated,” “developed,” “launched,” “increased,” and “strategised.”
Example: “Developed and launched a targeted marketing campaign that increased bookings by 25% within three months.”
Best Hospitality Resume Tips:
- Keep your resume concise and focused.
- Use bullet points for easy readability.
- Quantify achievements wherever possible.
- Tailor your resume for each job application.
- Highlight relevant hospitality skills and hospitality certifications.
Using these action words strategically can make your hospitality resume more impactful, ensuring it stands out in the competitive job market. For more insights, explore our resources on hospitality resume tips, common mistakes, and expert advice at SOEG Consulting.
For additional expert tips on crafting an outstanding resume, you can visit our resume tips section and you can visit Indeed blog as well for more action words.
