As the world moves further into the digital age, you may find yourself asking what does an information technology role involve? However, it isn’t solely information technology roles that require IT skills. You will find that modern computing technology has made its way into almost every modern workplace. As such, you will notice that IT…
When you are a student, exams are part and parcel of your academic life! Exams can be stressful and can mount a lot of pressure on you when you do not prepare. Most people will tell you that time management and completing your curriculum are the main things that you should do in preparation for…
Artificial Intelligence is a blessing that everyone these days craves for. It is taking over almost every major industry, even the hospitality industry. Although the hospitality industry is in its infancy stage of adopting big data and AI, currently, the effects have been rippling throughout. Hotel booking, flight booking, customer service, you name it, AI…
Writing a business proposal has never been easy. People struggle a lot to know what could work best for them. Business proposals come with specific predefined standards, but it doesn’t mean they can follow a set pattern. Your business niche, industry, and targeted client matter a lot when it comes to crafting a proposal. The…
In this post, we provide some actionable guidelines to save some money during your next hotel stay. Stop paying more for your hotel room. It’s time you learn what the upfront hotel surcharges and hidden hotel fees are, so you’re not caught off guard by the high room price. There has been a growing trend…
Skills generally fall into two categories: hard skills and soft skills. Hard skills are technical and teachable skills that one often needs to effectively complete a specific type of task. Hard skills like accounting, basic coding, carpentry, and data analysis are quantifiable, and it’s easy to prove if you have them or not. These skills…
Employee review is one of the crucial tasks to ensure your team is productive. This is where a 90 day review comes to play. It gives you insights into people’s results, motivation levels and individual growth after the first three months at work. Did you know that 74% of employees receive performance reviews only once…
Running a hotel business successfully is not easy. It is important for hotel managers to keep finding new ways to attract and retain customers. Making customers’ experience memorable by giving away welcome gifts is certainly one of the winning ways. In this post, we have listed some of the amazing welcome gifts that can be…
Truth be said, good hotel and restaurant management tips aren’t so much a novelty as it’s often portrayed, albeit it requires utmost commitment, diligence, insight and understanding. The contemporary restaurant management tips revolve around managing the staff, the daily operation of the institution, handling complaints and using the web to promote the business. Here we…
Making mistakes is all right, and in fact, you should commit mistakes in order to learn and rectify them. But sometimes even a minute goof-up can demolish your credibility, resulting in the loss of existing as well as prospective customers. Thus comes into play the hotel direct feedback which a lot of hotels use these…