When I started my career in Switzerland and then the UK, the industry was already full of change, but it was nothing compared to what we see now. Back then, a front office job, an F&B post, or a housekeeping supervisor role were the only obvious routes for most of us.
Today, hotels, resorts, cruises, restaurants, and hospitality groups are adding new-age roles that never existed in my time. Roles driven by sustainability, AI, guest personalisation, wellness, and data.
If you are serious about growing your career in 2025 and beyond, these are the 13 roles you should understand and target right now.
1. Sustainability Manager
What it is: Hotels now compete on how green they are. This role plans and implements eco-friendly practices.
Key skills: Waste management, energy-saving initiatives, certifications.
Where to find: Green Hotelier, Hosco and other top hospitality job portals.
How to prepare: Take a short sustainability course and add certifications to your CV.
2. Guest Experience Curator
What it is: Luxury hotels and boutique resorts hire professionals to design unique stay experiences.
Key skills: Creativity, local culture tie-ins, and guest feedback management.
Where to find: CatererGlobal
How to prepare: Strengthen your service design and storytelling skills.
3. Revenue Analyst
What it is: Manages AI-driven pricing, room yield, and dynamic rates.
Key skills: Data analysis, pricing strategy, forecasting.
Where to find: HCareers and LinkedIn
How to prepare: Learn hotel revenue management and Excel or data tools.
4. Digital Concierge
What it is: Combines human guest service with chatbots, mobile apps, and virtual support.
Key skills: Tech comfort, basic AI tools, service flair.
Where to find: Indeed
How to prepare: Take a LinkedIn Learning micro-course on AI chatbots.
5. Cruise F&B Manager
What it is: Post-pandemic cruise jobs are back. Onboard managers handle high-volume service and global teams.
Key skills: Large team management, cost control, multi-cuisine experience.
Where to find: All Cruise Jobs, and there are also over 50 Cruise line recruiter links we have covered in another post.
How to prepare: Highlight big banquets or buffet experience on your CV.
6. Event Experience Manager
What it is: With MICE (Meetings, Incentives, Conferences, Exhibitions) back, hotels need people to plan and deliver standout events.
Key skills: Planning, vendor management, client coordination.
Where to find: Cvent Careers
How to prepare: Build a portfolio of events or conferences you have handled.
7. AI Operations Assistant
What it is: Supports day-to-day hotel ops using AI dashboards for housekeeping, inventory, staff rotas.
Key skills: Tech comfort, basic data entry, coordination.
Where to find: LinkedIn Jobs
How to prepare: Practise with free AI admin tools. Try SOEGi for job matching.
8. Social Media Hospitality Manager
What it is: Handles a hotel or resort’s online presence, guest responses, influencer tie-ups.
Key skills: Content creation, social listening, crisis handling.
Where to find: Glassdoor and on various Freelance portals.
How to prepare: Take a short course in digital marketing.
9. Hotel Data Analyst
What it is: Gathers guest data, feedback, booking trends to guide strategy.
Key skills: Data visualisation, Excel, hotel PMS.
Where to find: HCareers and various other top portals
How to prepare: Get a basics certificate in data analytics.
10. Wellness & Spa Director
What it is: Resorts want specialists to lead profitable wellness centres.
Key skills: Spa management, treatment menu design, team leadership.
How to prepare: Spa certification plus luxury experience.
11. Culinary Concept Developer
What it is: Works with chefs to create new menus, pop-ups, F&B experiences.
Key skills: Menu design, costing, food trends.
Where to find: Caterer. com and Indeed
How to prepare: Show creative menus you have developed.
12. Remote Reservation Specialist
What it is: Many chains have remote reservation teams. Handle calls, upselling and guest bookings from home.
Key skills: Phone etiquette, system knowledge, sales.
How to prepare: Practice scripts, know your property portfolio.
13. Hospitality Learning & Development Coach
What it is: Upskills teams on service, AI tools, brand standards.
Key skills: Training, HR, communication.
Where to find: LinkedIn
How to prepare: Build training decks, keep records of sessions delivered.
How SOEG Consulting Helps
At SOEG Consulting, we have helped thousands of professionals understand changing job trends and match them to real vacancies. Our tool SOEGi is the first AI-powered assistant for the hospitality industry in India and soon globally. Use it to find which future-ready role suits your experience and get CV tips in seconds.
Try SOEGi – The Hospitality Career Bot Free
These are not just fancy new titles. They are the real doors that will open in the next five years. If you stick only to old paths, you will be replaced by someone with better skills and better tools.
Use SOEGi, keep learning and stay aware of where hospitality is really moving. 2025 is already here. Step in with confidence.
Your next big role is waiting.
