Reservations Manager / Assistant Reservations Manager | Radisson, Chandigarh, India

Job Title: Reservations Manager / Assistant Reservations Manager

Location: Radisson Chandigarh Zirakpur, Chandigarh

About Radisson Chandigarh Zirakpur: It is a distinguished hotel offering luxurious accommodations and world-class amenities. The Hotel is currently seeking a dedicated and experienced Reservations Manager / Assistant Reservations Manager to join the team and oversee its reservations department.

Job Description: The Hotel is looking for a highly organized and customer-focused Reservations Manager / Assistant Reservations Manager with at least one year of experience in a similar role. The ideal candidate will be responsible for managing the reservations team, optimizing booking processes, and ensuring a seamless guest experience from the moment of reservation.

Key Responsibilities:

  • Manage and oversee the reservations team to ensure efficient booking processes and exceptional guest service.
  • Monitor room availability and ensure accurate and timely input of reservation details into the system.
  • Develop and implement strategies to maximize room occupancy and revenue.
  • Maintain accurate records of reservations, changes, and cancellations.
  • Collaborate with the sales and marketing teams to develop promotional packages and special offers.
  • Train and mentor reservations staff to maintain high service standards.
  • Analyze reservation trends and provide reports to management.
  • Ensure compliance with hotel policies, procedures, and standards.

Qualifications:

  • Minimum of one year of experience in a reservations management role or similar position.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in reservation systems and hotel management software.
  • Detail-oriented with a commitment to delivering exceptional guest service.
  • A degree in Hospitality Management or a related field is preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a prestigious and dynamic team.
  • Professional growth and development opportunities.

If you are a motivated and experienced Reservations Manager / Assistant Reservations Manager looking to advance your career in a luxurious hotel setting, we invite you to apply. Join the Radisson Chandigarh Zirakpur team and help the hotel continue providing outstanding guest experiences.

How to Apply: Please submit your resume and a cover letter detailing your relevant experience to hrm@rdchandigarh.com.

Please note that due to the high number of applications, only shortlisted candidates will be contacted.

Radisson Chandigarh Zirakpur is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Category: Hospitality Jobs Reservations
Job Type: Full Time
Job Location: Chandigarh

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