Front Office Manager | Marriott Hotel, Indore, India

Job Title: Front Office Manager

Location: Indore Marriott Hotel, Indore

About Us: Indore Marriott Hotel is a premier destination for luxury and comfort, offering world-class amenities and exceptional service. We are dedicated to providing our guests with a memorable and personalized experience. We are currently seeking a dynamic and experienced Front Office Manager to join our team and lead our front office operations with excellence.

Job Description: We are looking for a passionate and experienced Front Office Manager who will be responsible for managing the front desk team and ensuring the highest level of guest satisfaction. The ideal candidate will have strong leadership skills, exceptional customer service abilities, and a keen eye for detail.

Key Responsibilities:

  • Oversee the daily operations of the front desk, including check-ins, check-outs, and reservations.
  • Ensure a smooth and efficient guest experience, addressing any issues or concerns promptly.
  • Train, mentor, and manage the front office staff to maintain high service standards.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Monitor and manage front office budgets, staffing, and schedules.
  • Implement and maintain hotel policies, procedures, and standards.
  • Handle guest feedback and implement improvements as needed.
  • Ensure compliance with all health and safety regulations.

Qualifications:

  • Proven experience as a Front Office Manager or similar role in a luxury hotel.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in hotel management software (e.g., Opera).
  • Exceptional organizational and multitasking skills.
  • Ability to handle high-pressure situations with grace and efficiency.
  • A degree in Hospitality Management or a related field is preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a prestigious and dynamic team.
  • Professional growth and development opportunities.

If you are a dedicated and experienced Front Office Manager looking to take your career to the next level, we would love to hear from you. Apply now to join the Indore Marriott Hotel team and contribute to our commitment to excellence.

How to Apply: Please submit your resume and a cover letter detailing your relevant experience to jaheer.abbas@marriott.com

Indore Marriott Hotel is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Category: Front Office Hospitality Jobs
Job Type: Full Time
Job Location: Indore

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